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Help Center

Commonly asked questions

Commonly asked questions

Find answers to commonly asked questions about APW and our course offerings.

About our courses

Does it matter in which order I take the courses?

Which English Language Skills course level is for me?

Are your courses accredited?

Getting started with Canvas and accessing my course

Will I receive a completion letter on the school's letterhead once I complete the class?

What if I don't need the full amount of hours offered? Do I still need to attend all the days of the course?

Can I receive a Proof of Enrollment letter to show that I am registered for a class if my au pair agency requires one?

Where can see the daily schedule for a weekend course?

When are the next available courses?

Can I take two 3-day courses in different cities?

How do I register for a course?

Can I earn extra educational hours?

How many educational hours equal a credit?

What are pre-assignments and post-assignments?

I live in a city where the program is not offered. Can I still attend your course?

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Payments and pricing

How much do In-Person Courses cost? How many hours are they?

How can I get a refund or switch to another course?

I may be eligible for a tax credit from my home country if I study in an American school. Do you sign/stamp these forms?

I signed up for the class but I can't make it that weekend, can I take the class another time?

Can I pay by phone or check?

How much do Online Courses cost? How many hours are they?

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Housing & Transportation

Where can I stay during an in-person course?

Is airfare or housing included in the cost?

The only available flights home will require me to leave class early. Is that OK?

How do I get to class from the airport?