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Cancellation and Switch Policy: In-Person Weekend Courses

In-person courses

*Please note: Cancellation and switch guidelines do not apply to housing add-ons. Housing refund guidelines are stated below.


Switch and Cancellation Requests:

If you would like to cancel your course or switch to a different course, please complete this Registration Update Form.

Switch requests:

  • Students requesting to switch to a different course 21 or more days before your current course will be charged a switch fee, $25, and switched to their new course by our team. No additional registration needed. 
  • Switch requests received 7 - 21 days before your current course begins results in a $50 switch fee. 
  • Switch requests are not available less than 7 days before the course course begins.

Cancellation requests: 

  • Cancellation requests received 21 or more days before your current course are eligible for a refund of the amount paid minus the $50 cancellation fee.
  • Cancellation requests received less than 21 days before your current course are eligible for a refund of the amount paid minus the $100 cancellation fee.
  • Cancellations are not allowed within 7 days of the course date.

Housing Refund Guidelines:

In certain cities, housing can be added during registration as a convenience for students. Housing refunds are allowed up to 30 days prior to the course start date. There will be a $50 admin fee for all housing refunds.

Combo Weekend Courses:

Students will not receive a partial academic completion letter for finishing half of a Combo weekend course, nor will they receive any financial credit for not finishing a course. 

CANCELLATION AND SWITCH POLICY DEADLINE FOR STUDENTS REGISTERING FOR A HAWAII COURSE:

Due to a strict non-refund policy with our campus partner, cancellation or switch requests for our Hawaii course are as follows:

  • 8-45 days before the course start date: we will only be able to issue 50% refunds for any cancellation or switch requests.

  • Cancellations or refunds are not available within 7 days of the course start date.
  • Also, because we are staying on campus at the University of Hawaii Manoa, if you are responsible for causing any damage to the dorm room you are staying in,  a completion letter will not be issued until the damages are paid to UH Manoa.

 

Note: If voucher was used you will be not be eligible for a refund, please reach out to info@aupairclasses for assistance