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Cancellation Policies: Online & Virtual Courses

Cancellation policy for our online and virtual weekends

Online Courses Cancellation (All courses EXCEPT our Virtual Weekends): Refunds for online courses can be requested, minus a $50 administrative fee, up to one week after registering. If you need to cancel 1-3 weeks after registering, we can provide you with a voucher minus a $25 fee to use for a future course within the next six months. This voucher is transferable to another au pair if you are unable to use it. Students will not receive Completion Letters for partial hours.

Virtual Weekend Cancellation: Refunds for the Virtual Weekend courses can be requested, minus a $50 administrative fee, up to 48 hours before the class start date. If you would like to switch courses, we can provide you with a voucher, minus a $25 fee, up to 48 hours before the class start date. This voucher can be used for any future APW course within a 6 month period. This voucher is transferable to your host family or another au pair if you are unable to use it. Students will not receive Completion Letters for partial hours.

Please note when registering for two courses: If you register for two 36 hour courses at our discounted pricing of $500, and one class is later canceled, the discounted course price of $205 is what will be eligible for a refund regardless of which course is being cancelled. Students are not eligible to later add a second course at the discounted price of $205. Students must register for both courses at the same time and they must keep both courses in order to receive the discounted rate of $500 for two online course offerings.